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Below is a list of FAQs we have received at Bina Tour. Feel free to click Free Call button if your question is not answered blew.

  • When should I make my booking?
    As soon as you are sure which dates you wish to travel, we would advise you to make your reservation. During traditionally busy periods (Christmas, Carnival, Easter, Summer), we would book as early as possible. For all Group destinations, no advance purchase is required.
  • I am ready to book - what do I do?
    Call or e-mail us at finance@binatour.com with the following details. Full passenger name(s) as per your passport or Id issued by any government. Dates you wish to travel (let us know if you have any flexibility) and how long you want to stay. Contact number.
  • Do I have to pay in full straight away?
    This depends. Some 'special offers' require payment to be made at the time of booking. Some other fares could be paid a few days after the reservation is done.
  • How can I pay?
    1. By Cash in our Office 2. By PayPal account
  • What types of documents are required to travel?
    For travelling to Armenia passport is needed, and a visa. So, please be advised to check if you need a visa for your destination. Our agents are not responsible for information regarding visa or passport requirements. Check out our blogto get more information. https://www.binatour.com/single-post/GETTING-TO-YEREVAN
  • Can I travel with a one-way ticket to Armenia?
    If you are not a citizens of Armenia, you can not travel with a one way ticket. You need to have round-trip ticket.
  • Do I need to pay departure tax?
    Yes. Most countries charge a departure tax at the airport on the day you are returning home and it has to be paid in cash.
  • I’m travelling alone – is that OK?
    This is the beauty of ‌‌Bina Tour style of travel: many of our travellers join because they are travelling solo and want to meet and share experiences with like-minded people.
  • If I am travelling solo, will I be charged a single supplement?"
    As a solo traveller, you will be paired up with another passenger of the same gender as per your passport information ( we do not pair up travellers with opposite genders, please do not ask ). If you’re not comfortable sharing a room with someone of the same gender, you also have the choice to pay for a single supplement (available on the majority of our trips). If you don’t identify with the gender assigned on your passport, please let us know at time of booking and we’ll arrange the rooming configuration accordingly.
  • Does Bina Tour have family trips?
    Bina Tour offers a wide range of Family Adventures around Armenia. For children from 6 to 11, 50 per cent discount.I nfant rates apply provided they do not occupy a seat.
  • How many people will be on my trip?
    Good things come in small packages, which is why we keep our group sizes down. This means we’re small enough to remain flexible as we thread our way through communities without intimidating the locals. On most of our trips you’ll be part of an intimate group of 12-16 people, though our group sizes are on average 10 people. Group sizes are displayed on each trip’s overview page on our website.
  • Who will be my group leader?
    While we can’t tell you who your leader is prior to departure, we can tell you they will be awesome. Our leaders are experts in their regions, because they’re local to the region and can’t wait to show you around. On longer journeys, or ones that travel through more than one country, you may change leaders part way through – but this just means double the awesomeness.
  • Can I add an extra night on the beginning or end of my group trip, either before or during the trip?"
    You sure can. Just ask your travel specialist at the time of booking.
  • What will the food be like on my trip?
    Food is one of the most exciting parts of Armenian culture. There may be some familiar fare but often you’ll be confronted with the new, interesting and downright weird of the culinary world but we like to think of it as an adventure for all the senses. In addition to this, our flexible itineraries often allow you to eat with the group or branch out on your own - this means you can eat to suit any budget or desire.
  • I have a disability - can I join?
    Bina Tour is committed to making travel widely accessible, regardless of ability or disability. We ask that you carefully consider whether you are physically and mentally able to complete the itinerary you have chosen, recognising that on many trips you will be required to carry your own bags and use public transport. Where we can, we will make reasonable adjustments to the operation of our trips to facilitate the requirements of disabled travellers – such as booking ground floor accommodation, or having our leaders communicate important directions in writing as well as verbally. Many travellers with disabilities have been able to enjoy our trips by travelling with a friend or companion who can assist with specific needs. If joining a group trip is not practical, we may be able to provide you with a private departure. Please contact our sales team for further information on any of our itineraries.
  • Are Bina Tour trips suitable for LGBTQI travellers?
    Everyone should feel comfortable when they travel with Bina Tour and we know that many of our travellers are part of the LGBTQI community. It’s important for our travellers to be aware of the local laws and customs in Armenia. Armenia has laws that discriminate against LGBTQI people. We recommend you visit Equaldex and/or Smartraveller before you choose your trip for up-to-date advice and information about LGBTQI-related laws. If you are a solo traveller booking on a twin share basis you will be paired with another passenger of the same gender as per your passport information. If you have concerns with this arrangement please let us know at the time of booking.
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